For vermin seals – see Product Exchange FAQ – see below for all other products.
Unfortunately, due to the nature of shed product materials, designs, colours, and sizes which in most cases are customized for you, there are no options for the return of your purchases under buyers remorse, change of mind, purchasing too much or the incorrect ordering of size, colours, shapes or texture.
Orders placed are based on electronic requests via our website’s shopping cart, or over the telephone. They are invoiced and order confirmations are sent. All invoices and order confirmation emails and any other communication from us to you should be checked by you for accuracy ASAP as they reflect what you have ordered, and what will be supplied.