FAQ

All prehung Larnec doors come with the appropriate quality Carbine lockset box with the door prepped for its fitting. Standard sets are SS9000, SS9000, and PA4000-6000, with screen door systems using SS6000.

The Sentry 200 doors are semi-solid foam cores and the 100 series are solid timber cores as such they are insulated to the properties these provide. The doors are generally fit for purpose weather-wise but you can choose to add optional J-mould weather strip or Flexi-wing Jamb perimeter seals for additional water and dust protection.

We only ship to Australia & New Zealand at this stage. If you are in Canada or the USA please contact us.

Yes, all of our products are proudly Australian-made.

Once you have checked out you would need to create a new cart. If you have not finalised your order yet you may be able to add more items if they are from the same manufacturer otherwise you may be prompted to split the cart into separate orders anyway.

We have a dozen different suppliers and manufacturers that make up the great offerings from the ShedBlog. They will ship to you from different locations around Australia. The online shopping system on the website cannot separate shipping so when it has products from different suppliers it will ask you to separate your cart (make several transactions) This, in total, will not cost you more but please, if you have any concerns, reach out to admin@shedblog.com.au with an email and let us know.

“Some products can be collected, but they need to be prepaid before collection

Roller Doors – yes – we will deliver them to your nearest Stramit Industries depot and you can collect them from there.
PA doors – Yes, the pickup location is in Swan Hill for Larnec or Most Major Cities for others.
Lysaght steel products – Yes, from your nearest Lysaght branch.
Insulation – Yes, There are warehouse facilities in Adelaide, Melbourne, Sydney, Brisbane, and Perth.
Apex and Knee Portal Frame Brackets – Yes – From Western Sydney

Email us for further information at admin@shedblog.com.au

Any time you discover damage as the goods are being delivered please ask the driver to note damage on the delivery docket. Take a photo or three. Email or call us.

WINDOWS – DON’T NOT SIGN FOR WINDOWS UNTIL YOU HAVE CHECKED INSIDE THE BOX. ASK COURIER TO WAIT. DO NOT SIGN OR ACCEPT WINDOWS THAT ARE BROKEN.

Please return DAMAGED windows with the same Courier/On-forwarder to allow replacements to be dispatched. Contact the ShedBlog on the same day to report such damage. Standard freight terms apply, once windows are signed for with the courier they are assumed to be in good condition, Our manufacturer WILL NOT replace or credit damaged windows that have been received and signed for.

Vermin seals – Rarely damaged – metal varieties can be re bent with a pair of pliers.

Insulation – rarely damaged, if you bought the tape with it you can stick a piece of tape on any cuts or tears. If severe, take a photo of the damage and email it through to us.

PA doors – Take photos especially showing the packaging through which the damage has occurred.

Cladding, Purlins, Battens, flashings – take photos, get driver to note damage, notify us as soon as possible.

Yes, our door sales pages have reviews and many of our products across the website have reviews about our quality and service. 

The standard models available on the website are fixed in their dimensions to keep manufacturing costs down. Custom designs maybe available. Please contact us for a quote.

Please be aware that not all locations are serviced for deliveries “to the door” and that you may be required to collect your order from a local freight depot that is used by the couriers that a particular manufacturer engages to deliver their goods. PLEASE try to supply an address that is attended business hours. If no one is home, the delivery may not take place. It’s a good idea to supply your work address or a local business that can accept the goods for you if you won’t be home. With Vermin & Ember seals you can tick a box giving us the authority to leave the goods…at your risk. NO P.O. BOXES PLEASE except for Corro Mount Plates.
At the Shedblog, rising freight costs have impacted our product prices. Consider choosing ‘pick up’ or ‘pick up’ and use your own carrier if the costs seem high. Do you have any questions? Please contact us.

It is not possible to return manufactured steel products of any sort for a refund. Custom products that have been made cannot be cancelled. PVC vermin seals can be returned at the customers’ expense and a 20% restocking fee will be applied. Custom applies to any coloured, shaped, angled, bespoke, altered or designed product.

Yes, our system issues a tax invoice when you pay for your order. We send custom order invoices through our accounting software Xero with Credit Card payments handled by STRIPE. If you wish, we can add a purchase order number to the invoice. Tax invoices come attached to the email confirming your order. If you do not receive your tax invoice and you require one, please let us know and we shall send you one.

No sorry, we service nationally as a supply only company. Most products can be installed by a handy person (see our guides) and if you don’t have one, a Handyman service like Hire a Hubby could help. www.hireahubby.com.au

We do not install or have installation services that we can recommend. There are instructions on our website to assist with your specifying and installation. See the Tech Data Sheets for the various doors on the How to Install Shed Products page here.

We collect our customer’s and clients’ emails and may send you emails about your order, delivery or updates on new products, services and articles that may be of interest. You may opt-out by clicking the unsubscribe button in the email marketing.

Orders placed incorrectly or returned for exchange have a 10% restocking charge. The cost of return freight is borne by the purchaser. A minimum re-delivery charge of $38.00 will apply to the replacement order plus any additional price difference between products.

The various products we sell ‘normally’ travel with these freight companies or couriers. Should you wish to use your own, please contact us before purchasing.

Vermin Seals – TOLL, sometimes Australia Post

Corro Mount Plates & Corro Vents– small orders – Australia Post or large orders – TOLL

Larnec Sentry PA Doors & steel wall vents– TOLL

Kingspan Insulation – Varies, often Mainfreight

Windows – Aramex and sometimes TOLL

Taurean Roller Doors & PA doors – via the Stramit Network

Xtra locks – Australia Post or Aramex

Brackets – Barnetts, Simons, Australia Post, TNT, others

Stairs – Mainfreight

Lysaght – via Lysaght Network

Regular delivery times (Jan 15th – Dec 12th): Most Shed Products available through us are manufactured in 2 – 10 working days + delivery of 2 – 5 working days. The more remote you are the longer it may take. See below for estimates on production times and delivery. Some products do have longer lead times. If lead time is critical please call us to discuss at 0456 729 904 before ordering. Once a product is in the hands of the carrier or Australia Post it is out of our control and subject to the vagaries of their services. We will endeavour to supply a tracking number for you and provide that by email.

Christmas Delivery period (Dec 12th – Jan 15th): During the Christmas and Easter period delivery times can vary. Expect extended lead times. In most cases, orders placed between 12th Dec and the 8th January will be delivered after 15th January. Generally, our supplier offices are closed for Christmas for up to two weeks and we are unable to get updates on manufacture or dispatches from them. If your product is time-critical we suggest contacting us first before ordering the following. Ph 0456 729 904

On the other hand,

Windows – lead time for standard sizes approx. 2 weeks. But custom windows take much longer up to 6 weeks.

Vermin Seals – usually processed within the week after the order.

Doors – usually take a month but ETAs are provided once the order has been confirmed.

Pick-up:  Delivery to a major Toll Depot near you, is included in the price. If you require delivery to the site, office or home you may choose to pay for that during the checkout. Delivery is available within TOLL’s delivery network.
Pick-ups: Check out our TOLL Depot locations chart.
Site/Office/Home delivery is $197.50

We are adding to this guide all the time. – https://shedblog.com.au/how-to-install-shed-products/

If you are ordering products from 2 different manufacturers, the shopping cart can not calculate the shipping accurately as they ship from different locations. In this instance please complete one order and then complete any additional orders. If you have any question about this email admin@shedblog.com.au

Yes, it is safe to order online. Always look for the https: and a lock icon. Our credit card payment solution is via Stripe. Paypal can allow you to use your credit or debit card in a very safe secure environment. If you would rather do a bank transfer that option is available during checkout. Contact us by phone or email for our account details if the email with our details doesn’t arrive. You can still use your credit card at Paypal if you don’t have a Paypal account just look for the ‘use a credit card’ link when you land on the Paypal page. We can also accept CC over the telephone.

Send us your details at admin@shedblog.com.au and we can arrange a sample. Please also let us know what you need to achieve just in case we can suggest the best product for the job.

We provide our manufacturers and transport companies with your address and telephone number as supplied to us by you. We do not provide any third parties with your contact details unless they are providing a related service to you such as quoting, supplying, or delivering.

Manufacture Payments: Manufacture payments are non-refundable once manufacture has begun. Manufacture does not commence until full payment is made.

A majority of our products are available in Colorbond and Zincalume.
Some of our steel products are also available in Galvanised steel.
Windows and Sliding Glass Doors are only available in Colorbond Colours.
PA Doors, Roller Doors, and Wall Vents can be Colorbond or Zincalume.
Vermin Proofing is generally grey like Shale Grey though some can be Colorbond to match external shed cladding.
Reach out and ask if you are in doubt?. For reference, you can visit this link for the list of colours available.

Give the doors a wash regularly especially if they are not washed by the rain. We recommend that you choose light colour doors if they are going to be in the sun. Check your door furniture and hinges regularly. Remove any plastic corstrip protection that is supplied with the door within 5 days of delivery.

Most doors are manufactured in 10-20 working days. Delivery time depends on your location.
We tend to see transport times of between 3 and 10 days typically.

2 years on the doors or hatches from delivery date. Coverage = All goods shall be free of defects arising from faulty workmanship or materials. For the hardware, the warranty is as per the manufacturer’s guidelines. Hardware = Componentry of goods that have the ability to move, including but not limited to: rollers, pivots, hinges, bearings, pulleys, locks, cords, operating mechanisms (handles, motors and seals) and other like components.

We have multiple Larnec Door sizes, 820,920,1100 mm wide and also double door versions of some models. We have single-skin doors for domestic sheds, double skin semi solid-core doors for commercial buildings and farms, and solid-core doors for factories and high security requirements. Extra height is available in the Sentry 200 models.
Australian Made, Australian Steel, Australian Designed. Colorbond® steel facings.

It’s where you’ll find answers to the most commonly asked questions and maybe even some answers to questions you didn’t know you needed to ask.

We are a national company with the Shedblog head office in Toowoomba, Queensland. We service all over Australia through a wide network of manufacturers, suppliers and carriers. If you are in a rural or remote area, it is a good idea to contact us first so we can discuss the best way to supply you.

You are trying to order products from different manufacturers that ship with two different carriers. We cannot manage that in the same shopping cart. It’s kind of like going to the butcher for your meat and the grocer for your veggies.

Ordering online is usually the quickest option as you can add all the details you need when placing your order. If you have any questions please send an email to admin@shedblog.com.au and we will assist you with any advice you may need.

For vermin seals – see Product Exchange FAQ – see below for all other products.

Unfortunately, due to the nature of shed product materials, designs, colours, and sizes which in most cases are customized for you, there are no options for the return of your purchases under buyers remorse, change of mind, purchasing too much or the incorrect ordering of size, colours, shapes or texture.

Orders placed are based on electronic requests via our website’s shopping cart, or over the telephone. They are invoiced and order confirmations are sent. All invoices and order confirmation emails and any other communication from us to you should be checked by you for accuracy ASAP as they reflect what you have ordered, and what will be supplied.