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Archives: FAQs

Exchanges or vermin and emberseal products

Orders placed incorrectly or returned for exchange have a 10% restocking charge. The cost of return freight is borne by the purchaser. A minimum re-delivery charge of $38.00 will apply to the replacement order plus any...

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How do you transport my purchase?

The various products we sell ‘normally’ travel with these freight companies or couriers. Should you wish to use your own, please contact us before purchasing. Vermin Seals – TOLL, sometimes Australia Post Corro Mount...

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Do I get an invoice when I place my order?

Yes, our system issues a tax invoice when you pay for your order. We send custom order invoices through our accounting software Xero with Credit Card payments handled by STRIPE. If you wish, we can add a purchase order number to...

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Is it safe to order online?

Yes, it is safe to order online. Always look for the https: and a lock icon. Our credit card payment solution is via Stripe. Paypal can allow you to use your credit or debit card in a very safe secure environment. If you would...

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Why order online?

Ordering online is usually the quickest option as you can add all the details you need when placing your order. If you have any questions please send an email to admin@shedblog.com.au and we will assist you with any advice you...

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